Pension Administration Trainee
4 weeks ago
Job Summary
The Pension Administration Trainee will provide support to clients in line with established procedures and control frameworks. The role involves processing team workloads, responding to enquiries, and creating and maintaining scheme membership records.
Key Responsibilities
- Support the processing of team workloads through to conclusion in accordance with established procedure, ensuring that all work is subject to appropriate peer review and sign-off.
- Field inbound telephone and email enquiries, ensuring that appropriate verification checks are undertaken.
- Manage workloads to ensure that agreed service standards or targets are met.
- Contribute to scheme event activities or projects, as directed.
- Develop technical competency.
- Attend/read internal technical briefings, questioning any unclear aspects and any impact on client-base where necessary.
Requirements
- Educated to A Level standard or equivalent.
- Progression through trainee development plan by demonstrating competencies.
- Study for and pass initial Pension Management Institute qualification.
Overarching Obligations
- Adhere to all relevant laws & regulations, and Broadstone Policies & Procedures.
- Achieve a good standard of ethical behaviour, do the right thing at all times.
- Comply with all relevant professional standards.
Working with Us
Broadstone is committed to providing a high-quality service to our clients. As a Pension Administration Trainee, you will play a key role in delivering this service and contributing to the success of our team.
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