Operational Booking Coordinator

3 weeks ago


Norwich, Norfolk, United Kingdom rthirteen recruitment Full time
About the Role
As a Service & Deployment Coordinator at R13 Recruitment, you will be responsible for handling service bookings from initial customer liaison to sending documentation and updating our in-house system. This is a full-time, temporary position with the potential to become permanent.

The Company
R13 Recruitment has been established for over 30 years and is a trusted partner to businesses across East Anglia. We aim to build strong relationships with our clients to deliver exceptional service quality. Our team is guided by our core values, which drive us to continuously improve and excel in our field.

Key Responsibilities
* Liaise with customers regarding servicing and arrange bookings
* Schedule and confirm appointments via telephone
* Update our in-house system with accurate information about customers and bookings
* Send confirmation details via text or post
* Provide outstanding customer service at all times

Requirements
* Experience in customer service with a confident telephone manner
* Strong organisational skills to manage a diverse workload
* Proficient IT skills and excellent written and verbal communication abilities
* Ability to work collaboratively within a team and communicate effectively with various departments

Salary Information
The offered salary for this role is £12.60 per hour, making it an attractive opportunity for those seeking a challenging yet rewarding experience.

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