Administrative Coordinator

1 day ago

Chelmsford, Essex, United Kingdom Tate Recruitment Full time
{"title": "Retail Liaison and Administrative Support", "description": "Job Summary

We are seeking a proactive and organized individual to join our Centre Management team as a Retailer Liaison and Administrative Support. This role is integral to the smooth running of the Centre Management office, involving direct interaction with our retailers to support their business needs and gather essential feedback on sales and trading performance.

Key Responsibilities
  • Develop strong working relationships with all 67 retailers within the shopping centre.
  • Actively engage with retailers to gather feedback on sales and trading performance, maintaining regular face-to-face and written communication.
  • Promote and manage the use of the centre's communication system to ensure effective communication between store managers and the Centre Management team.
  • Support the Centre Management team by providing administrative assistance, such as maintaining an organized filing system, both electronic and hard copies, and managing general office duties.
  • Serve as a point of contact for emergency procedures, updating and managing the Centre's evacuation policy and tenant handbooks.
  • Update retailer keyholder information regularly and manage the annual distribution and collation of occupier surveys.
  • Respond professionally to all queries and complaints, ensuring exceptional customer service at all times.
  • Assist in fire safety tenant monitoring checks and compile paperwork for ISO 14001 accreditation to demonstrate commitment to environmental protection.
Requirements
  • Excellent communication and interpersonal skills.
  • Previous administrative experience is preferred.
  • A willingness to learn and take on new challenges.
  • Strong organizational skills and a solid work ethic.
  • Ability to prioritize and manage a busy workload.
  • Ability to work both independently and as part of a team.
  • Proficient in Microsoft Word, Excel, Outlook, and PowerPoint.
About Us

Tate Recruitment is a leading recruitment agency, and we are committed to providing exceptional service to our clients and candidates.

", "lang_code": "en"}

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