UK Trade Association Membership Development Manager
3 weeks ago
About the Role
We are looking for a highly experienced Membership Team Lead to join our team at Logistics UK. As a key member of our Policy and Commercial teams, you will be responsible for delivering excellent membership services, leading a team of Membership Contract Executives, and driving business growth through effective partnership working.
The successful candidate will have a strong customer focus, analytical skills, expertise in CRM systems, and great organisational and time management skills. They will also be passionate about building successful teams and delivering results-driven performance.
Key Performance Indicators
- KPIs and SLA Standards: Create and monitor KPIs and SLA standards, guaranteeing excellence in every aspect of the membership process.
- Membership Growth: Drive business growth through effective partnership working and deliver results-driven performance.
Benefits Package
- An estimated salary of £70,000 - £90,000 per annum, depending on experience.
- A comprehensive benefits package, including Health Cash Plan, Private Medical Insurance, Employee Assistance Programme, Mental Health First Aiders, Enhanced Family Leave policy, Flexible and remote working arrangements, Two paid days off per year for charity or volunteering work, Various learning and development opportunities, Range of pension schemes, Award scheme to recognise outstanding employees, and Life Assurance Scheme.
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