Commercial Operations Manager
4 days ago
Job Title: Commercial Operations Manager
The ideal candidate will have experience in leading a team, creating and monitoring KPIs and SLA standards, and guaranteeing excellence in every aspect of the membership process.
We are offering a competitive salary of £55,000 - £65,000 per annum, depending on experience. In addition to a generous annual leave allowance, you will also receive a range of benefits including health cash plan, private medical insurance, and pension scheme.
Key Responsibilities:
- Leading and developing a team of Membership Contract Executives, ensuring their success and the success of every member they support.
- Creating and monitoring KPIs and SLA standards, guaranteeing excellence in every aspect of the membership process.
Benefits:
- 25 days of annual leave plus bank holidays
- Christmas Working Arrangement for extra days off during the festive period
- Health Cash Plan for all employees and Private Medical Insurance for managers
- Employee Assistance Programme and Mental Health First Aiders
- Enhanced Family Leave policy
- Flexible and remote working arrangements
- Two paid days off per year for charity or volunteering work
- Various learning and development opportunities
- Range of pension schemes
- Award scheme to recognise outstanding employees
- Life Assurance Scheme for peace of mind
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