Technical Support Professional

23 hours ago


Larne, United Kingdom Black Fox Solutions Full time
Job Overview
A technical support role is available with Black Fox Solutions, working with an industry leader in domestic ventilation. The position offers progression and professional development opportunities.

Key Responsibilities
As a first point of contact for queries, you will work closely with the sales team to provide excellent customer service. Your duties include updating customers by email and phone, investigating on-site issues, and updating the CRM system.

Requirements
To be successful in this role, you will need experience in a technical support or help desk environment. Understanding of ventilation systems is preferred, along with excellent IT skills and a can-do attitude.

Benefits
The salary for this position is £26,000 per annum. Additional benefits include a Christmas bonus, staff discounts, and an interactive HR programme.

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