Technical Support Expert

5 days ago


Larne, United Kingdom Black Fox Solutions Full time
Job Summary: We are seeking a highly skilled Technical Support Administrator to join our team at Black Fox Solutions. The successful candidate will be responsible for providing exceptional technical support to customers, working closely with the sales team, and updating CRM systems.

Key Responsibilities:
  • First point of contact for customer queries
  • Investigating on-site issues
  • Updating customers by email and phone

Requirements:
  • Experience in technical support or help desk role
  • Understanding of ventilation systems (ideally)
  • Excellent IT skills

About Us: Black Fox Solutions is a leading company in domestic ventilation, offering a range of benefits including progression opportunities, professional development, and a Christmas bonus.

Salary: £26,000 per annum.

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