Community Issues Resolution Lead
4 weeks ago
As a Community Issues Resolution Lead, you will be responsible for leading the EUK Feedback Loop program and ensuring the delivery of high-quality transportation partner experiences. You will leverage data and technology to drive business impact and work closely with senior stakeholders to understand their needs and expectations.
About the Role
- Develop and execute a clear roadmap for the EUK DSP escalations program, collaborating closely with senior stakeholders to understand their needs and expectations.
- Implement processes and tools to consolidate and analyze data from multiple channels and sources related to the DSP network.
Requirements
- 7+ years of experience as a Program or Project Manager, with a track record of successfully launching new programs from the ground up.
- Strong analytical and critical thinking skills, with the ability to synthesize complex data into actionable insights.
Estimated Salary: £90,000 - £120,000 per annum, depending on location and experience.
-
Business Support Manager
4 weeks ago
London, Greater London, United Kingdom Resolution Full timeAre you a seasoned financial and administrative leader looking for a new challenge? We have an exciting opportunity for a Head of Finance and Operations to join our team at Resolution Chambers in Temple, London.About the Role:Lead the finance function, managing Chamber's accounts and providing timely financial information to stakeholdersDevelop and implement...
-
Financial Dispute Resolution Lawyer
4 weeks ago
London, Greater London, United Kingdom Resolution Full timeWe are seeking a highly skilled and ambitious newly qualified solicitor to join our thriving family law team. With a strong focus on excellence and client satisfaction, we pride ourselves on providing innovative and effective solutions to our clients' complex legal issues. As a key player in our team, you will be responsible for managing a caseload,...
-
Customer Experience Lead
7 days ago
London, Greater London, United Kingdom Lead Generation Group Full timeAbout the RoleThe Lead Generation Group is looking for a Remote Operations Director to oversee day-to-day operations and drive strategic initiatives. This role involves leading a team of customer service representatives, handling escalated customer issues, and implementing plans to achieve business objectives.Main Responsibilities:Team Leadership: Lead and...
-
Housing Dispute Resolution Lead
1 week ago
London, Greater London, United Kingdom Service Care Solutions Ltd Full timeJob Overview:The Dispute Resolution Lead will be responsible for managing and resolving escalated complaints in a fair and timely manner, ensuring compliance with the Housing Ombudsman Complaint Handling Code. The role requires strong communication skills and the ability to provide clear resolutions to complex issues.Key Responsibilities:Manage escalated...
-
Financial Administrator
2 weeks ago
London, Greater London, United Kingdom Resolution Full timeJob Title: Financial Administrator - Head of ChambersCompany Overview:Resolution, a leading barristers' chambers, is seeking a highly skilled Financial Administrator to join its team. With a strong focus on providing expert advice and representation in Family Law, Resolution has established itself as a leader in the field.Job Description:The successful...
-
Law Firm Support Team Member
2 months ago
London, Greater London, United Kingdom Resolution Full timeAbout the FirmResolution is a well-established and respected specialist family law firm in Chancery Lane, London.We pride ourselves on providing expert advice and support to high net worth individuals navigating complex family law issues, including financial and children-related disputes, domestic violence injunctions, and more.Why Join Us?We offer a range...
-
Head of Finance and Operations
2 weeks ago
London, Greater London, United Kingdom Resolution Full timeJob Title: Head of Finance and Operations">Company Overview:Resolution, a leading provider of expert advice and representation in Family Law, is seeking an experienced Head of Finance and Operations to join its team. With a strong reputation for excellence, Resolution has the highest concentration of specialist matrimonial finance King's Counsel in the...
-
Financial Cases Specialist
2 weeks ago
London, Greater London, United Kingdom Resolution Full timeAbout UsResolution is a leading family law firm with expertise in financial cases and private children work. Our team of experienced solicitors provides exceptional service to our clients.We are proud to be recognized as a top-tier family law firm by the Legal 500 and Chambers & Partners directories.Our ideal candidate will have excellent communication...
-
Litigation Law Specialist
3 weeks ago
London, Greater London, United Kingdom Resolution Full timeCompany OverviewResolution, a boutique family law firm in London, has been delivering exceptional services in litigation, mediation, family arbitration, and collaborative law for over 20 years. Our reputation as a leading practice is built on our commitment to providing high-quality support to our clients.
-
Frontline Issue Responder
4 weeks ago
London, Greater London, United Kingdom Voneus Full timeResponsibilitiesThis role involves managing technical issues such as slow speeds, poor or no connectivity, noisy line or no dial tone faults, date and email retrieval issues and much more across our telecom products. You will also need to accurately log incidents/service requests, ensuring all relevant data is captured to enable quick and efficient...
-
Complaints Resolution Team Lead
3 weeks ago
London, Greater London, United Kingdom RED BARN MARKET Full timeComplaints Resolution Team Lead PositionAbout the Company:Red Barn Market is a customer-focused organization that values exceptional customer service. We are seeking a skilled Complaints Resolution Team Lead to join our team and help us resolve customer complaints and concerns efficiently and effectively.About the Role:The Complaints Resolution Team Lead...
-
Family Law Solicitor Expert
4 weeks ago
London, Greater London, United Kingdom Resolution Full timeEstablished in 1998, Resolution is a leading provider of exceptional family law services, including litigation and mediation. We are seeking an additional newly qualified Family Law Solicitor to join our team in Central London.This full-time role will provide direct support to clients and directors, as well as involvement in networking and business...
-
Family Law Specialist
3 weeks ago
London, Greater London, United Kingdom Resolution Full timeAbout ResolutionResolution is an award-winning leading firm of specialist family law solicitors based in Chancery Lane, London. The successful candidate will have experience of private family law work and a genuine interest in family law.Firm OverviewThe firm is highly regarded and recognised by both the Legal 500 and Chambers and Partners as one of the...
-
Trainee Family Lawyer
7 days ago
London, Greater London, United Kingdom Resolution Full timeA unique opportunity to join a leading firm of specialist family law solicitors based in Chancery Lane, London.The successful candidate will have experience of private family law work and a genuine interest in family law. They will also be comfortable working in a fast-paced environment and able to manage multiple tasks simultaneously.About the...
-
Complaints Resolution Lead Specialist
3 weeks ago
London, Greater London, United Kingdom TRI Consulting Ltd Full timeJob OverviewWe are seeking a highly skilled Complaints Resolution Lead to join our team at TRI Consulting Ltd on a temporary basis.Key Responsibilities:Develop and implement effective strategies to resolve escalated complaints, ensuring compliance with the Housing Ombudsman Complaint Handling Code.Collaborate with operational teams to identify potential...
-
Family Law Specialist
2 months ago
London, Greater London, United Kingdom Resolution Full timeJob SummaryA dynamic and challenging role has become available at Resolution, a leading specialist family law firm based in Chancery Lane, London.This position presents an excellent opportunity for a dedicated individual to work alongside experienced lawyers and support the delivery of exceptional client service. We are seeking a highly motivated and...
-
Dispute Resolution Marketing Lead
3 weeks ago
London, Greater London, United Kingdom 0400 FBD USA LLP Full timeSenior Business Development ProfessionalWe are a dynamic global team that includes business development specialists, research analysts, brand, marketing, and communications experts. Our team shapes the firm's client strategy, completes analysis of complex business issues, targets opportunities, develops compelling proposals, and creates content and marketing...
-
Family Law Associate
1 week ago
London, Greater London, United Kingdom Resolution Full timeA great opportunity to work at an award-winning leading firm of specialist family law solicitors.The successful candidate will have experience of private family law work and a genuine interest in family law. Immediate interviews available for this role.About the FirmResolution is highly regarded and recognised by both the Legal 500 and Chambers and Partners...
-
Senior Family Solicitor Position
7 days ago
London, Greater London, United Kingdom Resolution Full timeWe are pleased to announce an exciting opportunity for a Senior Family Solicitor to join our team at Resolution in North London.The successful candidate will have a proven track record of handling complex family law cases, including matrimonial, divorce, financial disputes, and private children matters.We offer a competitive salary of £80,000 - £100,000...
-
Claims Resolution Lead
3 weeks ago
London, Greater London, United Kingdom Howden Group Holdings Full timeWe are looking for an accomplished Claims Resolution Lead to enhance our claims handling process in London. This permanent position demands substantial experience from a broker, insurer or adjuster.About the RoleThis individual should possess extensive knowledge of liability, personal accident, or property insurance and a deep understanding of regulatory...