Sales Team Lead Position

1 month ago


Bristol, Bristol, United Kingdom TRIA Full time
IT Service Desk Team Lead Opportunity

At TRIA, we are seeking an experienced IT Service Desk Team Lead to join our team. As a key member of our infrastructure team, you will be responsible for providing technical management and people management for a small team of 1st-line level support analysts. Your role will involve contributing to the wider development of the service desk team, dealing with escalated queries, and working with other members of the infrastructure, applications and network team to resolve more complex issues.

Key responsibilities will include:

Providing technical management and people management for a small team of 1st-line level support analysts
Contributing to the wider development of the service desk team, dealing with escalated queries, and working with other members of the infrastructure, applications and network team to resolve more complex issues

As a successful candidate, you will have experience in a similar role, with a strong technical background and excellent leadership skills. If you are passionate about delivering exceptional customer service and leading a team to success, we would love to hear from you.

TRIA is a leading legal firm, and we offer a competitive salary, private healthcare, and a 10% bonus. If you are interested in this opportunity, please make a direct application.

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