Front Desk Representative

5 days ago


Ashford, Kent, United Kingdom NHS Full time

We are looking for a highly skilled Front Desk Representative to join our team at Spencer Private Hospitals. As a key member of our administration team, you will be responsible for providing exceptional customer service to patients and visitors.

The ideal candidate will have excellent communication skills, both written and verbal, and be able to work effectively in a fast-paced environment. You will also have a proven track record of delivering high-quality service beyond expectations.

As a Front Desk Representative, you will be the first point of contact for many patients and visitors, and therefore it is essential that you possess a friendly, welcoming, and polite demeanor. You will be required to answer telephone calls, respond to emails, and provide information to patients and visitors in a professional manner.

Key responsibilities include:

  • Providing exceptional customer service to patients and visitors
  • Answering telephone calls and responding to emails in a timely manner
  • Providing accurate information to patients and visitors regarding hospital policies and procedures

This role requires excellent communication skills, a proactive approach, and a commitment to delivering high-quality service. If you are a motivated individual with a passion for delivering exceptional customer service, we encourage you to apply.

The estimated salary for this position is £23,957-£25,532 per annum.



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