Guest Experience Ambassador

10 hours ago


Bridgwater, Somerset, United Kingdom HOST 2 Ltd Full time
About the Job

This is a great opportunity to join HOST 2 Ltd as a Guest Service Agent, responsible for ensuring guest information is handed over to the next shift, coordinating room status updates, and maintaining thorough knowledge of cash handling and payment policies.

  • Handle and resolve guest complaints professionally.
  • Maintain clear communication with all departments and subcontractors.
  • Process bookings for additional services.
  • Ensure fair and equitable treatment of all team members and guests.


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