Luxury Hotel Guest Experience Specialist

4 weeks ago


Bridgwater, Somerset, United Kingdom Accor Hotels Full time

Delano Dubai, a luxury lifestyle and leisure hospitality company, is seeking a Guest Experience Specialist to join its team. As a key member of the hotel's staff, you will be responsible for creating unforgettable experiences for discerning guests.

Key Responsibilities:

  • Personalized Service: Greet and welcome guests with genuine warmth, ensuring a seamless check-in and check-out process.
  • Concierge Support: Provide expert recommendations for local attractions, dining, and activities, crafting personalized itineraries that enhance the guest experience.
  • Feedback Management: Actively solicit feedback and address any concerns or issues promptly, ensuring that all guests leave with a positive impression of the hotel.
  • Collaboration: Work closely with various departments, including housekeeping, dining, and events, to ensure that all requests are fulfilled efficiently and to the highest standards.
  • Event Coordination: Assist in the planning and execution of special events and celebrations, ensuring that every detail aligns with the hotel's luxury brand.

Requirements:

  • At least 2 years of experience in a similar role within a luxury hotel.
  • Great personality and a passion for delivering exceptional guest experiences.

About Us:

Delano Dubai is a luxury hotel that offers an unparalleled level of service and amenities. As a member of our team, you will have the opportunity to shape the future of our hotel and contribute to its success.



  • Bridgwater, Somerset, United Kingdom Cycas Hospitality Full time

    About Cycas HospitalityCycas Hospitality is a dynamic and ambitious hotel management company with a focus on putting PEOPLE at the heart of everything we do. We believe in hiring talented individuals who excel in their role and help our guests succeed too.


  • Bridgwater, Somerset, United Kingdom HOST 2 Ltd Full time

    About the JobThis is a great opportunity to join HOST 2 Ltd as a Guest Service Agent, responsible for ensuring guest information is handed over to the next shift, coordinating room status updates, and maintaining thorough knowledge of cash handling and payment policies.Handle and resolve guest complaints professionally.Maintain clear communication with all...


  • Bridgwater, Somerset, United Kingdom MERCURE Full time

    Job SummaryWe are seeking a highly skilled and experienced individual to fill the role of Night Manager at MERCURE. As a Night Manager, you will be responsible for the overall coordination of all overnight operations within the hotel, ensuring that the required standards are achieved at all times.Key ResponsibilitiesUndertake the night audit and complete...


  • Bridgwater, Somerset, United Kingdom Accor Hotels Full time

    Salary:$45,000 - $60,000 per year (dependent on experience)Job Type:Full-timeLocation:Accor Hotels worldwide

  • Hotel Support Staff

    10 hours ago


    Bridgwater, Somerset, United Kingdom Premier Inn Full time

    We're currently hiring for a Food Service Assistant to join our Premier Inn team in Bridgwater. As a key member of our hotel staff, you will play a crucial role in ensuring the comfort and satisfaction of our guests during their stay. Your excellent communication skills will enable you to provide top-notch customer service, responding promptly to guest...


  • Bridgwater, Somerset, United Kingdom HR Services and Solutions Full time

    We are seeking two Hotel Services Coordinators to join our team at HR Services and Solutions. The estimated annual salary for this position is £28,000.About the CompanyHR Services and Solutions is a well-established company committed to delivering exceptional service levels. Our team is dedicated to providing a warm and welcoming environment for our...

  • Hotel Room Attendant

    10 hours ago


    Bridgwater, Somerset, United Kingdom Premier Inn Full time

    Are you passionate about cleaning and delivering outstanding results? Do you have a strong attention to detail and a commitment to excellence?Premier Inn is looking for a reliable Hotel Room Attendant to join our Housekeeping team in Bridgwater, M5. In this role, you'll be responsible for ensuring our hotel rooms are clean, comfortable, and ready for our...

  • Front Office Agent

    1 week ago


    Bridgwater, Somerset, United Kingdom Accor Hotels Full time

    Overview of the RoleSofitel Shahd Al-Madinah, a luxury hotel in the heart of Madinah, is seeking a Front Office Agent to join its team. As a key member of the front desk, you will be responsible for ensuring seamless check-in and check-out experiences for guests.About the JobYou will be accountable for cashiering duties, foreign exchange transactions, night...


  • Bridgwater, Somerset, United Kingdom whitbread Full time

    About the RoleWe're currently recruiting for a Nights Team Member to join our team at Premier Inn Bridgwater Gateway (M5, J24). As a key member of our overnight team, you'll be responsible for ensuring the safety and satisfaction of our hotel guests.Key ResponsibilitiesProvide exceptional customer service to overnight guestsMaintain a safe and secure...


  • Bridgwater, Somerset, United Kingdom whitbread Full time

    We are currently recruiting for a Hotel Cleaning Assistant to join our Housekeeping team at Premier Inn Bridgwater Gateway. This is a fantastic opportunity to work in a fun and dynamic environment, where you will play a key role in ensuring our hotel rooms are clean and welcoming for our guests.The successful candidate will have the opportunity to work on a...


  • Bridgwater, Somerset, United Kingdom Accor Full time

    Our Story">The Mercure Bridgwater Hotel has been providing exceptional hospitality to guests for years, and we're looking for talented individuals to join our team. As a Housekeeping Assistant, you'll play a crucial role in delivering an outstanding guest experience.Your Role">You'll be responsible for maintaining the cleanliness of rooms and public areas,...


  • Bridgwater, Somerset, United Kingdom whitbread Full time

    We're seeking a skilled Duty Manager to lead our team at the Bridgwater Premier Inn. With a focus on delivering exceptional customer experiences, you'll work closely with our housekeeping and leadership teams to ensure a welcoming, safe, and brilliant hotel environment.Key Responsibilities:Manage the hotel's day-to-day operations, ensuring seamless service...


  • Bridgwater, Somerset, United Kingdom Cycas Hospitality Full time

    About the RoleAs a Front Office Team Lead at Cycas Hospitality, you will be responsible for leading our Front Office team to deliver exceptional guest experiences. You will report to the Rooms Division Manager and be a great team leader, motivating and coaching your colleagues to deliver our world of care promise.Key ResponsibilitiesLead the Front Office...


  • Bridgwater, Somerset, United Kingdom Accor Hotels Full time

    Company OverviewWe are Accor Hotels, a leading hospitality company with a commitment to delivering exceptional guest experiences. Our team is dedicated to providing warm and professional service to our guests.


  • Bridgwater, Somerset, United Kingdom Cycas Hospitality Full time

    Restaurant & Bar Staff (16+ HOURS) Role OverviewCycas Hospitality is seeking a skilled Restaurant & Bar Staff (16+ HOURS) to join our team at the Ibis Bridgwater hotel. As a Restaurant & Bar Staff (16+ HOURS), you will be responsible for delivering exceptional food and beverage service to our guests.Key Responsibilities:Deliver food and beverage service of a...

  • Night Manager

    4 weeks ago


    Bridgwater, Somerset, United Kingdom MERCURE Full time

    Job Title: Night ManagerJob Summary:We are seeking a highly skilled and experienced Night Manager to join our team at MERCURE. As a Night Manager, you will be responsible for the overall co-ordination of all overnight operations within the hotel, ensuring that the required standards are achieved at all times.Key Responsibilities:Undertake the night audit and...

  • Night Manager

    4 weeks ago


    Bridgwater, Somerset, United Kingdom MERCURE Full time

    Job Title: Night ManagerJob Summary:We are seeking a highly skilled and experienced Night Manager to join our team at MERCURE. As a Night Manager, you will be responsible for the overall coordination of all overnight operations within the hotel, ensuring that the required standards are achieved at all times.Key Responsibilities:Undertake the night audit and...

  • Food Service Assistant

    13 hours ago


    Bridgwater, Somerset, United Kingdom Premier Inn Full time

    We are seeking a calm and composed individual to join our Premier Inn team in Bridgwater as a Nighttime Hospitality Associate. As a key member of our hotel staff, you will be responsible for ensuring the safety and well-being of our guests during overnight hours. Your excellent customer service skills will enable you to provide a high level of support to our...


  • Bridgwater, Somerset, United Kingdom Cycas Hospitality Full time

    Restaurant & Bar Staff (16+ HOURS) Job DescriptionCycas Hospitality is seeking a skilled Restaurant & Bar Staff (16+ HOURS) to join our team at the Ibis Bridgwater hotel. As a Restaurant & Bar Staff (16+ HOURS), you will be responsible for delivering exceptional food and beverage service to our guests.Key Responsibilities:Deliver food and beverage service of...


  • Bridgwater, Somerset, United Kingdom Cycas Hospitality Full time

    Take your career to the next level as a Front Office Team Lead with Cycas Hospitality, a dynamic hotel management company with multiple brands across Europe.About the RoleWe are seeking an experienced and enthusiastic Front Office Team Leader to join our team at ibis Bridgwater. As a key member of our Front Office team, you will be responsible for delivering...