Front Office Team Lead

4 days ago


Bridgwater, Somerset, United Kingdom Cycas Hospitality Full time

Take your career to the next level as a Front Office Team Lead with Cycas Hospitality, a dynamic hotel management company with multiple brands across Europe.

About the Role

We are seeking an experienced and enthusiastic Front Office Team Leader to join our team at ibis Bridgwater. As a key member of our Front Office team, you will be responsible for delivering exceptional guest experiences, motivating and coaching colleagues to achieve our world-class service standards.

Key Responsibilities:

  • Lead the Front Office team to deliver outstanding guest satisfaction ratings
  • Motivate and coach team members to achieve their full potential
  • Develop and implement strategies to improve operational efficiency and customer satisfaction
  • Collaborate with other departments to ensure seamless delivery of services

What We Offer:

  • Competitive salary of £25,356.48 per annum (Full Time)
  • Exclusive employee discount rate to Cycas managed hotels
  • Reward and Celebration program
  • Opportunity to grow and develop in a dynamic and innovative hotel management company
  • Free Healthcare plan and Pension scheme
  • Continuous paid Training and Development opportunities

Requirements:

  • Excellent communication and leadership skills
  • Demonstrated experience in Front Office or related hospitality role
  • Ability to motivate and coach team members
  • Strong problem-solving and analytical skills
  • Proficiency in Opera or similar property management systems

Join Our Community:

Cycas Hospitality is committed to putting people at the heart of everything we do. We believe in hiring talented individuals who share our passion for delivering exceptional guest experiences and contributing to a positive and inclusive work environment.



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