Hotel Services Coordinator
1 month ago
We are seeking two Hotel Services Coordinators to join our team at HR Services and Solutions. The estimated annual salary for this position is £28,000.
About the CompanyHR Services and Solutions is a well-established company committed to delivering exceptional service levels. Our team is dedicated to providing a warm and welcoming environment for our guests.
Job DescriptionThe successful candidates will be based in Bridgwater and Brean and will be responsible for coordinating room status updates with the housekeeping department. They will also handle guest complaints and advocate solutions to maximise guest satisfaction.
Key Responsibilities- Room Status Updates: Coordinate with the housekeeping department to ensure accurate room status information.
- Cash Handling: Adhere to established cash handling and payment policies.
- Guest Complaints: Manage guest complaints in a professional and courteous manner.
- Previous Reception Experience: A minimum of [X] years of experience in a reception or similar role.
- Organisational Skills: Strong organisational and office administrative skills.
- IT Proficiency: Proficiency in IT/Microsoft Office and payment handling.
- Travel Requirements: Ability to travel and work in Bridgwater and Brean.
This is an exciting opportunity for individuals looking to join a dynamic team with a focus on delivering exceptional service levels.
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