Car Service Coordinator
1 month ago
We are currently seeking a highly motivated and customer-focused individual to join our successful team at Kream as a Car Service Coordinator.
The role requires exceptional communication skills, the ability to follow procedures and instructions in a busy working environment, and a commitment to portraying the highest levels of professionalism.
Key responsibilities include:
- Ensuring bookings and appointments are convenient for customers and department staff, aligning with workshop capacity.
- Confirming all customer requirements are identified and an accurate, fully inclusive costing is supplied.
- Maximizing available workshop hours to ensure constant utilization of workshop capacity.
- Maintaining accurate job cards, invoices, estimates, and related information.
- Responding promptly and courteously to telephones, face-to-face, and written enquiries.
- Greeting customers professionally at reception and offering courtesy services as appropriate.
- Confirming completion deadlines and extending them if required.
- Certifying that customers are informed of progress and any additional work that may occur, obtaining authority to proceed.
- Upselling related products and services as applicable.
Candidates will need to have previously occupied a Customer Service Advisor (or similar) role in a main dealer or quality independent garage and hold a full driving license.
In return, you can look forward to a competitive salary of approximately £25,000 - £30,000 per annum, a supportive working environment with like-minded individuals, and opportunities for growth within the business.
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RAC Motorist Car Servicing Expert
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Construction Site Coordinator
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Culinary Service Coordinator
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Service Experience Coordinator
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Senior Commercial Coordinator
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Medical Services Coordinator
1 month ago
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Support Services Coordinator
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Business Services Coordinator
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Procurement Coordinator
1 month ago
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Design Coordinator Lead
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Inventory Coordinator
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Infrastructure Environmental Project Coordinator
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Truck Driver
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Coordinated Construction Expert
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Accommodation Services Coordinator
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