Facilities Operations Manager
4 days ago
Pelican Business Services is a multiple award-winning company based in the South West region of England. We provide customer services for clients including Wessex Water and Bristol Water, from meter reading and billing to collections and customer support.
Our CultureWe pride ourselves on being an inclusive and engaging place to work. Our annual People Promises are based directly on feedback from our team members. Our committees and working groups including Health and Wellbeing, Mental Health First Aiders, Meet4menopause, LGBTQ+ alliance, Carers Network and our Working Parents group are all populated by our own people.
Job Title: Facilities OperativeWe are seeking a highly skilled Facilities Operative to join our team in Nailsea, supporting our office manager to oversee the day-to-day operations for our offices. The successful candidate will be responsible for ensuring all teams are safe and can function to provide a high level of customer service.
Key Responsibilities:- Perform hands-on routine and reactive maintenance to buildings, facilities and infrastructure including basic DIY standard plumbing, joinery and painting.
- Ensure health & safety procedures are reinforced and clearly highlighted at all sites.
- Manage contractors that arrive on site effectively, record the work performed and arrange call-out visits when required.
- Frequent checking of the Facilities inbox to ensure all allocated work is dealt with efficiently and effectively.
- Manage the Pelican Postal Service, collection, and distribution of post.
- Assist with DSE requirements.
- Perform building checks and testing including fire alarms and extinguishers.
- Respond to emergency requests as required.
- Assist with Office moves, moving furniture and specialist equipment.
- Ensure site security is adhered to with regard to the locking and unlocking of buildings.
- A knowledge and ability to undertake basic building maintenance tasks including basic plumbing and decorating.
- Understanding of Health & Safety legislation and of building infrastructure.
- A full driving licence.
- Forward thinking with the ability to foresee issues before they arise.
- A proactive, positive can-do attitude and self-motivated.
- The ability to work independently and use your own initiative to make decisions.
- Excellent time management skills and the ability to prioritise.
- You will need to have strong administrative skills and be proficient in Microsoft Word, Excel, and Outlook.
- Excellent verbal and written communication skills.
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