Guest Experience Coordinator
2 days ago
We are looking for a highly motivated and experienced Duty Manager to join our team at Premier Inn. As a key member of our hotel management team, you will be responsible for ensuring the smooth operation of the hotel, providing exceptional guest experiences, and leading a reliable and high-performing team.
Your Responsibilities:
- Manage everything from health & safety standards to creating an exceptional guest experience
- Lead a team of staff and ensure that our high standards are consistently met
- Develop and implement effective strategies to improve guest satisfaction and retention
Requirements:
- Proven leadership and management skills
- Excellent communication and interpersonal skills
- Ability to work well under pressure and manage multiple tasks simultaneously
Benefits:
- Up to 60% off Premier Inn rooms
- 25% off meals in all Whitbread Restaurants
- Company pension and save-as-you-earn scheme
- Discounts on shops, utility bills, travel, cinema trips, supermarkets, and more
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Guest Services Coordinator
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Reception Services Coordinator
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Customer Experience Manager
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Front Desk Supervisor Lead
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Customer Service Supervisor
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Event Operations Coordinator
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