CRM System Administrator

9 hours ago


Reading, Reading, United Kingdom University of Reading Full time
About the Role

The University of Reading seeks a skilled professional to join its CRM and Data Insights team as a Data Specialist. This role operates within the Brand & Marketing Department, working closely with colleagues across the External Relations Directorate.

As a key user of the University's CRM System (Microsoft Dynamics), you will provide data support to stakeholders, collaborating with various teams to set business processes and reach service level agreements (SLAs). The post holder will also be required to work closely with colleagues across the university to ensure effective use of the CRM system.

Your Key Responsibilities
  • Collaborate with a wide range of people to achieve business objectives
  • Develop and maintain the University's CRM System, ensuring seamless data integration
  • Set and manage business processes, including service level agreements (SLAs)
  • Liaise with various teams to ensure effective use of the CRM system
  • Develop strong IT and data manipulation skills to drive business growth
What We Offer

This is a fixed-term role with an estimated salary of £45,000 - £55,000 per annum. We offer opportunities for professional development and growth, welcoming applications from both external and internal candidates.

We are committed to diversity and inclusion, supporting equality and inclusion initiatives. Job-share, part-time, and flexible working arrangements are welcomed and considered in line with business needs.



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