Data Specialist

4 days ago


Reading, Reading, United Kingdom University of Reading Full time
About the Role

The University of Reading is seeking a skilled professional to join its CRM and Data Insights team as a CRM System Administrator. This role is part of the Brand & Marketing Department, working closely with colleagues across the External Relations Directorate.

As a key superuser of the University's CRM System (Microsoft Dynamics), you will provide systems and data support to stakeholders at the University. You will also act as a main point of contact for enquiries management and support within the CRM system, collaborating with various teams to set business processes and reach service level agreements (SLAs).

Your Responsibilities
  • Provide exceptional interpersonal skills, collaborating with a wide range of people
  • Work with CRM systems, databases, enquiry management software, or similar
  • Plan and prioritise own work activities based on organisational needs
  • Develop strong problem-solving skills
  • Demonstrate strong IT and data manipulation skills
Benefits

This is a fixed-term role with an estimated salary of £40,000 - £50,000 per annum. We welcome applications from both external and internal candidates, offering opportunities for professional development and growth.

We are committed to having a diverse and inclusive workforce, supporting equality and inclusion initiatives. Applications for job-share, part-time, and flexible working arrangements are welcomed and considered in line with business needs.



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