Sales Support Professional
4 weeks ago
About the Role:
We are seeking a skilled Sales Support Executive to join our team at Morgan Jones Ltd. As a Sales Support Executive, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities:
- Customer Outreach: Re-engage clients who have paused their usage to increase volume.
- Client Maximisation: Foster relationships with existing clients through proactive communication.
- Upselling: Promote additional products.
- Client Representation: Ensure every client interaction reflects positively on the company.
- Price Negotiation: Negotiate terms to benefit both the client and the company.
- Fuel Portal Promotion: Encourage clients to use and register on the Portal.
- Query Management: Respond to and resolve client queries and requests efficiently.
- Business Development: Obtain referrals and build a pipeline of new business opportunities.
Why Work with Us?
- Job Security: Be part of a successful company with a strong industry presence.
- Modern Office: Work in a newly refurbished and safe office environment.
- Competitive Salary: Enjoy a salary between £22,500 - £24,000 with annual pay reviews.
- Career Development: Access regular training and coaching for career growth.
- Supportive Team: Join a friendly, knowledgeable, and professional team.
- Incentives: Benefit from reward schemes and regular incentives.
Essential Skills:
- Customer Focus: Strong commitment to delivering excellent customer service.
- Engagement: Ability to effectively engage clients and overcome objections.
- Technical Proficiency: Proficient in Microsoft Office and other relevant tools.
- Communication: Excellent verbal and written English skills.
- Multitasking: Capable of managing multiple tasks and prioritising urgent issues.
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