Sales Support Professional

4 weeks ago


Dover, Kent, United Kingdom Morgan Jones Full time

About the Role:

We are seeking a skilled Sales Support Executive to join our team at Morgan Jones Ltd. As a Sales Support Executive, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

  • Customer Outreach: Re-engage clients who have paused their usage to increase volume.
  • Client Maximisation: Foster relationships with existing clients through proactive communication.
  • Upselling: Promote additional products.
  • Client Representation: Ensure every client interaction reflects positively on the company.
  • Price Negotiation: Negotiate terms to benefit both the client and the company.
  • Fuel Portal Promotion: Encourage clients to use and register on the Portal.
  • Query Management: Respond to and resolve client queries and requests efficiently.
  • Business Development: Obtain referrals and build a pipeline of new business opportunities.

Why Work with Us?

  • Job Security: Be part of a successful company with a strong industry presence.
  • Modern Office: Work in a newly refurbished and safe office environment.
  • Competitive Salary: Enjoy a salary between £22,500 - £24,000 with annual pay reviews.
  • Career Development: Access regular training and coaching for career growth.
  • Supportive Team: Join a friendly, knowledgeable, and professional team.
  • Incentives: Benefit from reward schemes and regular incentives.

Essential Skills:

  • Customer Focus: Strong commitment to delivering excellent customer service.
  • Engagement: Ability to effectively engage clients and overcome objections.
  • Technical Proficiency: Proficient in Microsoft Office and other relevant tools.
  • Communication: Excellent verbal and written English skills.
  • Multitasking: Capable of managing multiple tasks and prioritising urgent issues.

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