Fendi Luxury Sales Associate

3 days ago


London, Greater London, United Kingdom Fendi Italia Srl Full time
Job Title:

Fendi Luxury Sales Associate

About the Role:

We are seeking an experienced Senior Administrator to join our team as a Customer Experience Specialist. The ideal candidate will have a minimum of 5 years' experience in the Retail Fashion industry, with at least 2 years in Luxury Sales.

The successful candidate will be responsible for providing an extraordinary and luxurious experience to our clients, engaging in upselling, cross-selling, and multiple selling for all product categories, and monitoring individual sales and achieving performance targets.

Key Responsibilities:

  • Engage in upselling, cross-selling, and multiple selling for all product categories;
  • Monitor individual sales and achieve performance targets;
  • Provide customer feedback on products;

Client Management:

  • Strengthen customer relations and nurture a loyal Fendi customer base;
  • Implement CRM campaigns and set up one-on-one appointments;
  • Manage customer service quality to meet customer expectations;

Estimated Salary: $60,000 - $80,000 per annum, depending on experience.

Benefits: Comprehensive benefits package including health insurance, paid time off, and professional development opportunities.



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