Ecommerce CRM Lead

7 days ago


Derby, Derby, United Kingdom Premier Group Recruitment Full time
About the Role

We are looking for an experienced CRM Lead to join our team at Premier Group Recruitment in Derby. As a key member of our team, you will be responsible for leading our CRM efforts and driving business growth through customer engagement and retention.

Your primary focus will be on developing and executing email marketing campaigns to re-engage previous customers, sustain current relationships, and build new relationships. You will work closely with our design team to build email marketing campaigns and customer accounts, as well as implement strategies to generate and enhance retention, satisfaction, and loyalty amongst customers.

You will also be responsible for monitoring ecommerce transactions and maintaining thorough records of customer interactions and activities, constructing regular reports using data and insights to support your findings.

In this role, you can expect to progress your career with potential opportunities for advancement, including becoming an SME with ownership of the area.

  • This is a permanent position
  • Hybrid working arrangement
  • A starting salary of up to £40,000
  • 25 days holiday + bank holidays

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