Marketplace CRM Leader

20 hours ago


London, Greater London, United Kingdom The Talent Platform Full time

We are looking for a highly analytical and strategic CRM Leader to own the development of our CRM program at Fleek, a B2B Marketplace for wholesale second-hand fashion.

Fleek is backed by top Silicon Valley VCs and has created a unique platform for resellers and retail stores to buy from vintage clothing suppliers worldwide. As an early member of the CRM pod, you'll have the opportunity to shape the direction of the program from scratch and leverage our wealth of content to activate and retain buyers and sellers.

Your key responsibilities will include defining and prioritizing the CRM roadmap, owning core event triggers and comms, partnering with Product and Engineering on CRM setup and tech, building high-velocity testing frameworks, and developing scalable and qualitative insights-backed creatives for owned channels.

As a thought leader on all things CRM Tech, you'll partner with cross-functional teams to drive priorities forward and contribute to the growth and success of Fleek. With a diverse team of over 50 people from 7+ countries, including experts from Google, YC, Uber, and more, you'll be part of a dynamic and innovative environment that promotes sustainability and circular fashion.

We offer a competitive salary range of $120,000 - $180,000 per year, comprehensive healthcare coverage, exclusive employee clothing drops, and shared ownership opportunities. Our international retreats and flexible work arrangements allow you to meet customers where they are and maintain a healthy work-life balance.

This role requires +5 years of experience in CRM marketing and strong technical skills in tools like Braze, Marketo, Hubspot, Salesforce Marketing Cloud, Moengage, and Iterable. If you're passionate about data-driven decision-making and customer-centric marketing, we'd love to hear from you



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