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Barista Team Leader

1 month ago

Waltham Abbey, Essex, United Kingdom Costa Coffee Full time
About the Role

We're seeking a skilled and motivated Barista Maestro to join our team at Costa Coffee. As a key member of our store operations team, you'll be responsible for leading by example, driving sales, and delivering exceptional customer experiences.

Key Responsibilities
  • Lead and motivate your team to achieve sales targets and deliver high-quality customer service
  • Develop and implement effective store operations strategies to drive sales and customer satisfaction
  • Train and develop new team members to ensure they have the skills and knowledge needed to succeed
  • Monitor and maintain store standards, including cleanliness, presentation, and product quality
  • Collaborate with other team members to achieve store goals and objectives
What We're Looking For

We're looking for a talented and enthusiastic individual who is passionate about delivering exceptional customer experiences and driving sales growth. You'll have a strong track record of leadership and team management, with a proven ability to motivate and develop others.

You'll be a natural communicator, with excellent interpersonal and customer service skills. You'll be able to work effectively in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.

What We Offer

We're proud to offer a range of benefits and perks to our team members, including:

  • Competitive hourly rate
  • Opportunities for career development and progression
  • Free handmade drinks and 50% discount on food and bottled drinks
  • Costa Coffee Retirement Plan, with matching contributions
  • Life Insurance & Income Protection Cover
  • Costa Discount App, with 50% off food and drinks in Costa-owned stores
  • Cycle to Work Scheme
  • Share Incentive Plan
  • Salary Sacrifice Pension Scheme
  • Shoes for Crews
  • Huge savings on gym memberships and fitness accessories
  • Dedicated Feel Good discounts platform and app
About Us

At Costa Coffee, we're passionate about delivering exceptional customer experiences and driving sales growth. We're a values-driven organization, with a strong commitment to our customers, communities, and people.

We're proud to be the No. 1 coffee brand in the UK, with a reputation for quality, innovation, and customer service. We're a team of passionate and dedicated individuals, working together to achieve our goals and make a positive impact on the world around us.