Retail Christmas Experience Associate

3 weeks ago


Birmingham, Birmingham, United Kingdom Jo Malone London Full time
Christmas Opportunity with Jo Malone London

Seasonal Retail Role at Selfridges

Are you ready to bring festive cheer to customers and be part of a dynamic team during the most magical time of the year?

As a Seasonal Retail Christmas Team Member, you will join our vibrant store teams at Selfridges, working alongside our amazing Jo Malone London brand. During this peak trading period, you will have the opportunity to engage with our customers, maximise sales, and be a part of our highly performing teams.

Key Responsibilities

· Deliver exceptional customer experiences, building rapport and exceeding expectations

· Contribute to daily and weekly store targets during our Peak Trading period

· Support colleagues, working as part of a Team focused on creating a memorable customer experience

  • Educate customers on product features and benefits as relevant to their needs
  • Adhere to all store/company retail housekeeping, health & safety, and security standards
  • Assist in making our stores peak ready by supporting the management team with visual merchandising changes and stock management
  • Follow Brand/store procedures when receiving, checking, unpacking deliveries, actioning stock movements, and following replenishment processes
  • Stay up-to-date on company/store information through Workplace, team briefs, or any other forums the Brand utilises

Benefits

· Flexibility - We offer various rotas and contracts to suit different schedules.

· Staff Discount - Enjoy discounts of up to 50% off our amazing products to help you sample and enjoy them.

· Brand Incentives – We offer a range of generous incentives across ELC to reward our employees for their service, including commission structures, referral bonuses, and more.

Requirements

· Passionate and enthusiastic about our brands

· Excellent communication skills to positively engage with our customers

· Flexibility to work across peak in the six weeks leading up to Christmas

· Positive outlook and accommodating, can-do attitude

· Responsive to business needs, proactive to go above and beyond

· Previous retail, sales, or customer service experience is desirable

Job Details

Job Type: Standard

Location: GB-ENG-Birmingham

Job Number: 2411694

Estimated Salary: £8-£10 per hour, potentially increasing with experience and performance.

Estee Lauder Companies is an equal opportunities employer, valuing diversity and promoting equal opportunities for all.



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