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Swimming Programme Manager

2 months ago

Penarth, Vale of Glamorgan, United Kingdom Parkwood Holdings Limited Full time
**Swimming Programme Manager Opportunity**

We are seeking a highly motivated and experienced Swimming Programme Manager to join our team at Parkwood Leisure Holdings Ltd. As a key member of our management team, you will be responsible for the commercial, sales, programming, development, and operations of the Learn to Swim programme within Penarth Leisure Centre.

The successful candidate will have extensive knowledge of learning to swim programmes and the Swim Wales National Teaching Plan. Previous experience managing a team is highly desirable, but not essential. The ideal candidate will be a fully qualified IOS Level 2 Swimming Teacher, with NRASTC or NPLQ and First Aid at Work certificates being desirable. Fluency in Welsh is highly desirable but not essential.

Key Responsibilities:

  • Commercial Focus:
    • Understand and use KPIs to improve commercial performance of the sites pool programme
    • Implement the organisation's three-year growth and retention plan to drive income from the Learn to Swim programme
    • Manage the sales targets and provide clear communication to the teams who support the sales process. Continually review net gain as the key metric.
    • Oversee feedback and enquiries from customers and ensure the best possible customer service is provided.
  • Managing the Swim Programme:
    • Maximise pool space and timetabling to promote convenient entry points and retention for customers.
    • Follow and communicate procedural changes to all stakeholders on-site to ensure consistency in processes.
    • Maintain a high level of knowledge within the swimming industry and keep up with changes within the industry.
    • Ensure department communication is transparent and expectations are being met.
    • Forge positive working relationships with the local Swimming Clubs, Swim Wales, and Authority Sports Development Teams.
    • Arrange quarterly professional development for swim instructors and look to upskill existing staff or new recruits to level 2 swim instructors.
  • Observation and Mentoring:
    • Provide leadership as the direct report to a team of swim lessons instructors.
    • Work with the Centre Manager to identify recruitment needs and review program structure to maximise returns.
    • Regularly be on the poolside to observe the quality of the programme and provide feedback.
    • Ensure training records are maintained for all line management employees including safeguarding, DBS, and GDPR.

What We Offer:

  • Free gym membership for you and a nominated person
  • Employee discount portal
  • Company pension scheme
  • Career progression and more...
  • Salary - £26,000 pa (addition bonus based on performance)

How to Apply:

If you are interested in this opportunity, please submit your application with a letter of why you would like to be considered for this role and attach your current CV. We are an Equal Opportunity Employer committed to inclusion and diversity.