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Outpatient Booking Coordinator
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This role is a key member of the Sussex BCSP Programme administration management team, working towards the achievement of service delivery for the Screening Programme. The successful candidate will be responsible for providing an efficient and effective patient access, reception, secretarial, and ward administration services as allocated.
Main Duties of the Job- Manage the front-end administration and reporting for the Patient Administration System, including working with the Regional Data Manager on national reports.
- Work with CCGs and other stakeholders to ensure that agreed national standards and pathways are monitored effectively.
- Take appropriate action related to the maintenance of the waiting lists in line with Programme and national policies and guidelines.
- Support the delivery of the national waiting times for services, and in the strategic development of these services.
At University Hospitals Sussex NHS Foundation Trust, diversity is our strength, and we want you to feel included to help us always put the Patient First. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We're proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.
We treat our patients and staff with the same compassion and empathy we expect for ourselves. We're here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our Wellbeing Programme for staff which is extensive and designed to support you when you need it, including where possible, flexible working to support work-life balance - because we know that to look after others we must first look after ourselves.
As a university trust and a leader in healthcare research, we value learning, teaching, and training so that we can be the best that we can be. From the moment you start with us and throughout your career, we will help you to grow and develop. We hope that in choosing University Hospitals Sussex NHS Foundation Trust, you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.
Person SpecificationEssential Criteria
- 2+ years experience in management
- extensive NHS experience
- Extensive working knowledge of RTT waiting list
- GCSE qualification or equivalent
Desirable Criteria
- Degree or relevant experience
- Experience in Cancer or Screening
- Experience in working with external stakeholders