Customer Service Representative

4 days ago


Ipswich, Suffolk, United Kingdom CV-Library Full time

Role Summary

We are looking for a talented Field-Based Customer Experience Agent to join our team in Ipswich. As a key member of our customer-facing team, you will be responsible for visiting customers in their homes to assist with the selection and purchase of essential mobility aids such as armchairs, wheelchairs, and walking aids.

About the Team

Our team is passionate about delivering exceptional customer service and ensuring that our customers receive the support they require. We are a dynamic and innovative organization that values creativity, teamwork, and customer satisfaction.

Key Responsibilities

  • You will work independently to build rapport and trust with customers, identifying their needs and providing tailored solutions.
  • You will have excellent communication and interpersonal skills, enabling you to effectively interact with customers and provide exceptional customer service.
  • You will be required to travel to various residential locations, using your own vehicle.

Requirements

  • A valid driving licence and access to a reliable vehicle.
  • Experience in a customer-facing role, preferably in sales or customer service.
  • Excellent communication and interpersonal skills.

What We Offer

  • A competitive salary of £33,000 per annum, based on experience.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A comprehensive benefits package, including pension scheme and life assurance.

Why Join Us?

At CV-Library, we pride ourselves on being a forward-thinking company that values innovation, creativity, and customer satisfaction. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we would love to hear from you.



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