Facilities Operations Coordinator

5 days ago

London, Greater London, United Kingdom Boden Group Full time

Job Summary:

Boden Group is seeking a highly organized and detail-oriented Facilities Coordinator to join our team in London. As a key member of our facilities team, you will be responsible for ensuring the smooth operation of our buildings and equipment, as well as delivering exceptional member experiences.

Key Responsibilities:

  • Manage facilities and IT tickets, responding to all requests within required service level agreements.
  • Develop and maintain excellent relationships with our membership team, contractors, landlords, and suppliers.
  • Collaborate with our membership managers to complete space audits, supporting operational execution and ensuring consistent service across all spaces.
  • Work closely with the facilities team to monitor contractor performance, ensuring targets are met and all works are carried out effectively, efficiently, and safely.
  • Support the facilities manager in enforcing health and safety standards, emergency procedures, and safe working practices, conforming to current legislation.
  • In the absence of the facilities manager, take control of emergency situations and evacuation plans.
  • Identify areas for improvement in service delivery and processes, implementing changes as required.
  • Assist the facilities manager in accumulating and preparing documents for supplier and tender processes.
  • Ensure safe working practices across our spaces through health and safety standards.

Requirements:

  • Previous experience in a facilities role, either as a coordinator, assistant, or administrator.
  • A willingness to learn and adapt to new situations.
  • Understanding of health and safety principles.
  • Strong administration skills and the ability to prioritize tasks effectively.
  • A positive attitude and a solutions-focused approach.

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