IT Support Specialist

2 weeks ago


Liverpool, Liverpool, United Kingdom RaptorTech Recruitment Full time

RaptorTech Recruitment is seeking a skilled 2nd Line Support Engineer to join our team in the Liverpool area. As a hybrid worker, you will provide face-to-face and remote support to our clients, while taking the lead on IT infrastructure audits and migrations. Key responsibilities include:

* Providing 1st and 2nd line support to our clients
* Auditing and understanding current IT infrastructure
* Migrating clients to new parent company's IT systems

Requirements:

* Sound knowledge of cloud technologies, particularly Office 365 and Azure
* Networking fundamentals
* Excellent communication skills - customer-centric
* Ideally qualified in ITIL v3/v4 with Microsoft certifications

Benefits:

* Annual bonus
* 25 days plus bank holidays annual leave
* Hybrid working
* Company pension

If you are a motivated and experienced IT professional looking for a new challenge, please apply.


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