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IT Support Specialist
2 months ago
As an IT Support Specialist, you will be responsible for providing first- and third-line support for the site and shopfloor, including hardware and laptop installations, configurations, and fixtures. You will also be the first point of contact for complex issues and be responsible for server, backup, and domain management. Additionally, you will provide software support for Microsoft environments and SAP for their ERP, as well as Wi-Fi and device management. You will also be involved in project work and will work on a rotational shift pattern, alternating between morning and evening shifts.
RequirementsTo be successful in this role, you will need to have a minimum of 3 years' experience in an IT Analyst role, with proficiency in providing first- and third-line support. You will also need to have up-to-date knowledge of Windows platforms, demonstrable experience in networking, including switches and routers, and experience with backups, storage solutions, and ERP systems. You will also need to be a people person who is confident as the sole IT Analyst on site.
What We OfferWe offer a competitive salary of £40,000-£43,000, 25 days' holiday plus bank holidays, a pension offering, free onsite parking, and an early finish on Fridays.
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