Customer Risk Manager

4 weeks ago


Cardiff, Cardiff, United Kingdom ActiveQuote Full time
Job Overview: Customer Risk Manager

We are seeking a detail-oriented Customer Risk Manager to join our team at ActiveQuote. In this role, you will be responsible for ensuring that all customer interactions are conducted in accordance with FCA regulations and company policies.

About the Role:

  • Manage risk and compliance across all customer-facing activities, ensuring that all interactions are conducted in accordance with FCA regulations and company policies.
  • Collaborate with colleagues to identify areas for improvement and implement changes to ensure compliance.
  • Develop and maintain effective processes to monitor and report on risk and compliance issues.

Requirements:

  • A strong understanding of FCA regulations and compliance principles.
  • Prior experience in a regulated sales environment or a related field is highly desirable.
  • Excellent communication and organizational skills, with ability to work efficiently under pressure.

What We Offer:

  • Bupa Health Insurance – full cover.
  • Income Protection cover.
  • Pension Plan.
  • Extra day off for your birthday.
  • Enhanced maternity and paternity package.
  • Opportunities for career development.
  • Employee recognition scheme.

The estimated salary for this role is £40,000-£70,000 per year, depending on experience.



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