Operations Director – Acosta Full Time Permanent Opportunity

1 week ago


Woking, Surrey, United Kingdom Acosta Full time
About Us

Acosta is a leading sales and marketing company that connects consumers with the brands they love. We are passionate about delivering exceptional results and building long-lasting relationships with our clients and partners.

Job Summary

We are seeking an experienced Operations Executive to join our team in a full-time permanent capacity. The successful candidate will be responsible for supporting the day-to-day operations of our business, ensuring seamless execution of our strategies and initiatives.

Key Responsibilities
  • Administration & Data Management
    • Ensure accurate and timely download of retailer sales data
    • Manage master data management in line with standard process
    • Forward enquiries to the relevant contact
    • Update and maintain attendance logs and spreadsheets
    • Cover reception desk duties as required
    • Support holiday cover for the Operations Executive team
    • Assist field managers with meeting bookings and travel arrangements
  • Technical Support
    • Load scripts in line with client objectives for periodic questions
    • Validate updates and changes made to Field Execution Tool
    • Communicate completion of updates to users
    • Support software issues from the field team using Service Now
  • Fleet Management
    • Main point of contact for fleet-related queries
    • Maintain driver and vehicle lists in C-track
    • Book and manage hire cars
    • Accident management
  • Call File Management
    • Ensure calls are added/removed when required
    • Update address and territory details
    • Use Geoplan territory planning tool
  • Reporting
    • Complete basic reporting tasks using formulas and charts
    • Export data from 360 for Field Management team
  • Account Briefing Process
    • Produce account activity briefs for the field
    • Compile visual aids and training documentation
    • Set up information in relevant systems
  • Client Communication
    • First point of contact for operational queries
    • Manage client operational requirements


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