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IT Support Specialist

2 months ago

Salisbury, Wiltshire, United Kingdom In Technology Group Full time
IT Service Desk Analyst Opportunity

We are seeking an experienced IT Service Desk Analyst to join our team at In Technology Group. As a key member of our IT support team, you will be responsible for providing technical assistance and support to our clients.

Key Responsibilities:
  • Provide technical support and assistance to clients via phone, email, and in-person
  • Troubleshoot and resolve technical issues related to hardware, software, and network
  • Collaborate with internal teams to resolve complex technical issues
  • Document and maintain accurate records of client interactions and technical issues
Requirements:
  • 2+ years of experience in IT support or a related field
  • Strong technical skills, including Active Directory, Office 365, Windows Server, and Networking
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

In Technology Group is a leading IT recruitment company that specializes in placing top talent in IT roles. We are committed to providing our clients with exceptional service and support, and we are seeking a talented IT Service Desk Analyst to join our team.