IT Network Support Specialist
4 weeks ago
Job Title: IT Network Support Specialist
About the Role:
We are seeking a highly skilled IT Network Support Specialist to join our team at Cameron Clarke Associates. As a key member of our technical team, you will be responsible for providing first and second-line support to our clients, managing escalation to central teams as needed, and working closely with other teams to provide strong technical solutions to problems quickly.
Key Responsibilities:
- Provide on-site technical support to our clients
- Manage issues flagged by our monitoring software
- Perform various system administration tasks on-site, including installation of new hardware
- Help to maintain a mutually beneficial and positive working relationship with our clients
Requirements:
- Active Directory and Microsoft 365 administration/support
- Troubleshooting and supporting modern desktop environments (Windows 10/11/macOS)
- Understanding of computer and server components, networks, and infrastructure
- Polite, confident, and effective communicator
- Excellent time management and priority determination skills
What We Offer:
- 24 days paid holiday + Bank Holidays
- Onsite fitness suite
- Childcare, eye care, and cycle to work scheme
- Perk scheme
- Training and certification pathways to enhance your technical skills
- Employment anniversary awards
- Company funded social events
- Company contributory pension scheme
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