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Collections Specialist

2 months ago

Chester, Cheshire, United Kingdom InterQuest Group Full time

**Job Summary**

InterQuest Group is seeking a highly skilled and experienced Collections Specialist to join their team. As a Collections Specialist, you will play a critical role in driving revenue growth and ensuring the company's financial stability.

**Key Responsibilities:**

  • Collect outstanding debts through professional and courteous communication with customers
  • Maintain accurate and up-to-date records of all interactions and transactions
  • Negotiate settlements and payment plans with customers to minimize bad debt
  • Identify and pursue opportunities to recover outstanding debts through effective communication and negotiation
  • Collaborate with internal stakeholders to resolve customer disputes and ensure customer satisfaction
  • Stay up-to-date with industry developments and best practices in collections and debt recovery

**Requirements:**

  • Proven experience in collections or a related field
  • Excellent communication and negotiation skills
  • Ability to work in a fast-paced environment and meet deadlines
  • Strong organizational and time management skills
  • Computer literacy and proficiency in relevant software applications

**What We Offer:**

  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment