Beauty Counter Manager

2 weeks ago


Tunbridge Wells, Kent, United Kingdom Estée Lauder - Brand Full time
Estee Lauder Counter Manager Job Description

About the Role:

We are seeking a highly motivated and experienced Counter Manager to lead our team of Sales Advisors at Estee Lauder. As a Counter Manager, you will be responsible for creating and executing a business plan to drive sales, customer service, and operational targets.

Key Responsibilities:

  • Lead, coach, and develop a high-performing team of Sales Advisors
  • Set and achieve sales and customer service targets
  • Develop and execute in-store events to drive sales and customer engagement
  • Manage inventory, facilities, and cash reconciliation
  • Collaborate with the wider Estee Lauder team to achieve business objectives

Requirements:

  • Proven retail management experience, preferably in beauty or a fast-paced retail environment
  • Experience setting sales and customer service targets, sales analysis, and staff scheduling
  • Previous retail operations experience, including inventory and facilities management, and cash reconciliation
  • Proven track record of leading, coaching, and developing a team to succeed
  • Experience of creating and executing in-store events
  • Flexible availability across days/hours
  • Proficient in Microsoft Office
  • Proof of right to live and work in the country

What We Offer:

  • Competitive industry salary
  • Commission scheme eligibility
  • Annual Leave & Family Leave
  • Product discount/Staff Product Concession monthly credit spend allowance
  • Mental Health Wellbeing Initiatives (Unmind App and Employee Assistant Programme)
  • Benefits platform with exclusive discounts and offers
  • Work Life Connections – Employee Assistance Programme
  • Extensive Training & development offering

About Estee Lauder:

Estee Lauder is a leading prestige beauty company with a rich history of innovation and customer satisfaction. We are committed to being the most inclusive and diverse beauty company in the world, and we strive to create a workplace that reflects this commitment.

Equal Opportunities Employer:

Estee Lauder is an equal opportunities employer and welcomes applications from all qualified candidates, regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.



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