Estée Lauder Counter Manager
1 day ago
About the Role:
We are seeking a highly motivated and experienced Counter Manager to lead our team of Sales Advisors at Estée Lauder. As a key member of our retail team, you will be responsible for driving sales, delivering exceptional customer service, and achieving operational targets.
Key Responsibilities:
- Lead and develop a high-performing team of Sales Advisors to achieve sales and customer service targets
- Develop and execute business plans to drive sales growth and customer engagement
- Manage inventory, facilities, and cash reconciliation to ensure efficient store operations
- Coach and develop team members to improve sales and customer service skills
- Collaborate with the wider retail team to achieve business objectives
What We Offer:
- Competitive industry salary and commission scheme eligibility
- Annual leave and family leave
- Product discount and staff product concession monthly credit spend allowance
- Mental health wellbeing initiatives and employee assistance programme
- Benefits platform with exclusive discounts and offers
About Us:
Estée Lauder is a leading beauty brand with a commitment to diversity and inclusion. We are a people-first company, respecting and caring for our employees, communities, and consumers. We are seeking a talented and motivated individual to join our team and contribute to our mission to be the most inclusive and diverse beauty company in the world.
Requirements:
- Proven retail management experience, preferably within beauty or a fast-paced retail environment
- Experience setting sales and customer service targets, sales analysis, and staff scheduling
- Previous retail operations experience, including inventory and facilities management, and cash reconciliation
- Proven track record of leading, coaching, and developing a team to succeed
- Experience of creating and executing in-store events
- Flexible availability across days/hours
- Proficient in Microsoft office
- Proof of right to live and work in the country
Join Our Team:
Estée Lauder is an equal opportunities employer. We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
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