Marketplace Growth Specialist

1 day ago

Manchester, United Kingdom Amazon UK Services Ltd. Full time
About the Role

We are seeking a highly motivated and experienced Marketplace Growth Specialist to join our Strategic Account Services Pro Program at Amazon UK Services Ltd.

As a Marketplace Growth Specialist, you will be responsible for working with a portfolio of 12-14 medium to large-sized businesses on Amazon, providing strategic advice and guidance to help them grow and succeed on the platform.

Key Responsibilities
  • Manage a portfolio of 12-14 businesses to drive sustainable revenue growth, based on a solid understanding of marketplace programs, tools, and processes.
  • Analyze customer data on the efficiency of listings, selection, supply chain, advertising, and deals, and provide strategic recommendations to maximize the sellers' potential.
  • Implement and track metrics for recording the success and quality of the sellers in your portfolio, using key metrics to guide your work and uncover hidden areas of opportunity.
  • Identify, qualify, and engage with prospective businesses for our Strategic Account Services Pro Program, based on a clear understanding of our customers and their needs.
  • Understand and utilize CRM tools, such as Salesforce, to track all pertinent account information and sales progress.
  • Prepare and deliver business reviews to your clients.
  • Develop a thorough understanding of the Amazon Marketplace ecosystem.
  • Manage additional projects around our newly launched Paid Service, which includes process improvements, tool and content development, competitive analysis, and sales analysis.
About the Team

You will be working closely with our team of experienced consultants and Amazon colleagues to deliver a world-class service to our customers.

As a Marketplace Growth Specialist, you will have the opportunity to take ownership of various projects, help evolve the program, and develop expertise in a focused topic area.

Requirements
  • BA/BSc degree or equivalent experience, including 1+ years of sales or account management experience in E-commerce, retail technology, SaaS, or software.
  • Strong analytical skills, including Microsoft Excel.
  • Proven ability to successfully influence at all levels within an organization, particularly at the executive level.
  • Demonstrated success in exceeding sales targets using a consultative, solutions-focused approach.
  • A passion for developing an engaging customer user experience and ability to translate customer needs into business and product requirements.
  • Superior communication and presentation skills.
  • Ability to thrive in an ambiguous environment.
Preferred Qualifications
  • Ability to work in a complex, cross-functional team environment, chasing down and following up on dependencies, mitigating risks, and escalating when necessary.
  • High attention to detail and the management of multiple, competing priorities simultaneously.
  • Sound business judgment, proven ability to influence others.
  • Experience using Salesforce.com or other CRM tools.
  • Creative, takes initiative, and can constructively advocate on behalf of the customer.

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