B2B Connectivity Specialist

3 weeks ago


Peterlee, Durham, United Kingdom CCA Recruitment Group Full time £26,000 - £30,000

We're looking for a talented Senior Telecom Support Consultant to join our dynamic team. As a key player in our operations, you will be responsible for providing exceptional customer service, collaborating with teams to achieve seamless customer care, and identifying opportunities to improve processes and services.

Job Responsibilities:
  • Provide top-notch customer service through multiple channels
  • Collaborate with teams to deliver high-quality customer care
  • Identify areas for improvement and implement changes to enhance efficiency and quality

The successful candidate will have at least one year of experience in telecoms, including selling telecoms, account management, or customer service, with a strong focus on B2B connectivity needs. We offer a competitive salary of £26,000 - £30,000 (DOE) + quarterly bonuses, as well as a comprehensive benefits package that supports work-life balance and employee well-being.

Our Benefits:
  • Competitive salary: £26,000 - £30,000 (DOE) + quarterly bonuses
  • Annual leave and bank holidays
  • Flexible working hours
  • Comprehensive life insurance


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