Hospitality Club Host
1 month ago
Role Responsibility
As a key member of the Rapport Guest Services team, you will be responsible for delivering exceptional customer experiences in our hospitality club. Your primary focus will be on ensuring that every guest feels welcome and valued.
Key Responsibilities
- Respond to guest inquiries and manage the booking process with a focus on efficiency and customer satisfaction.
- Arrange catering and events logistics, maintaining a detailed log of all booking inquiries and feedback.
- Provide technical support for AV equipment and be available to troubleshoot any issues.
- Welcome guests and provide tours of the club as needed.
The Ideal Candidate
We are seeking a highly organized and proactive individual with a passion for delivering exceptional customer experiences. The ideal candidate will have hospitality or restaurant experience, with the ability to work effectively in a small team.
This role requires flexibility, as you will be working in our offices at Paddington and Liverpool Street as required.
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