Hospitality Club Host
3 weeks ago
Role Responsibility
Responsibilities for this role will include:
- Respond to enquires and ensure the booking process is concise and well managed with a real focus to elevate the customer experience.
- Arrange catering to be delivered to the meeting room and events spaces on time, keeping a detailed log of all booking enquires and feedback to create a weekly report.
- Help customers with connecting to the AV and be on hand if there are any issues.
- Welcome guests into the Club and give tours as needed.
The Ideal Candidate
Our Rapport Ambassadors are encouraged to bring their whole selves to work and to allow their individual personalities to shine, while demonstrating passion for providing exceptional and memorable guest experience.
The ideal candidate has Hospitality/Restaurant experience as the role will involve manual and food handling. Someone who can work proactively in a small team and is very organised and proactive will fit the team perfectly.
In this role, you will be required to work in the office at Paddington and Liverpool Street as required.
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