Team Administration Coordinator
5 days ago
Job Description: Customer Service and Admin Assistant
We are looking for a highly skilled and experienced individual to join our team as a Customer Service and Admin Assistant. The successful candidate will be responsible for providing exceptional customer service and administrative support to the team, with excellent organisational, coordination, communication and administrative skills.
About the Role:
- Provide customer service and administrative support to the team via telephone, email and face-to-face interaction.
- Support the team with a range of administrative based tasks including voucher issuance, monitoring, cancellation and reissue via CRM and internal systems.
- Assist with office facilities management and take responsibility for updating information/Figures onto shared spreadsheets.
Requirements:
- Relevant administration, customer service or office experience.
- Excellent interpersonal skills and good IT skills to include Microsoft Word, Excel, and CRM software, Visio.
- Full UK driving licence.
- Previous stock control experience (but not essential).
Benefits:
- Flexible working hours.
- 35 days off (31 paid annual leave, 4 public holidays).
- An extra day off, paid, for your birthday.
- Paid time to volunteer.
- Pension plan.
- Staff events.
- Free access to employee assistance provider.
- Sick pay scheme.
- Credit union membership.
Salary: £22,250 per annum + Great Benefits.
Location: Hybrid Working from Home with options to work from either the Aberdeen or Dundee offices.
Job Type: Full-Time, Permanent.
Working Hours: 35 Hours per Week with Flexibility.
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