Administrative Support Lead for Customer Solutions

7 days ago


Carlisle, Cumbria, United Kingdom The Cumbria County Council Full time
About This Opportunity

As a key member of the Resource Directorate, you will play a pivotal role in supporting the PA Service Lead and leading the PA Team within Customer Solutions. Your primary focus will be on ensuring effective operational delivery support to the Extended Leadership Team, encompassing tasks such as project coordination, research assistance, and training development.

Key Responsibilities:

  • Assist the PA Service Lead in managing the PA Team, guaranteeing a seamless service to the Extended Leadership Team.
  • Provide administrative support for projects, including coordinating meetings, preparing reports, and maintaining records.
  • Develop and implement training plans to enhance team performance and productivity.
  • Maintain confidentiality and professionalism in all interactions with stakeholders.

About Us

Cumberland Council is an ambitious authority committed to shaping a better future for our communities. Our vision is centered around providing unparalleled support for our residents, emphasizing health and well-being in every initiative.

We strive to foster a work culture that prioritizes work-life balance, flexible working models, and hybrid arrangements. Our comprehensive career development and training program emphasizes continuous learning, enabling employees to achieve their full potential and advance their careers.

What We Offer

  • A competitive salary of £35,235 - £36,124 per annum, reflecting your value to our organization.
  • A generous holiday allowance of 25-31 days, plus bank holidays, allowing you to recharge and relax.
  • Flexible working hours, including flexitime arrangements, to support your personal commitments.
  • A wide range of benefits, including access to local gym discounts, employee assistance programs, and opportunities for professional growth and development.

Who We're Looking For

We seek a highly organized and proactive individual with excellent communication skills, ability to work under pressure, and a passion for delivering exceptional customer service. Ideally, you should possess an NVQ Level 3 or equivalent experience in a relevant field.

How to Apply

Please submit your application, showcasing your qualifications, skills, and experience. We look forward to reviewing your application and discussing this opportunity further.



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