Reception and Customer Service Role
2 days ago
We are seeking an experienced Client Care Assistant to join our team at Hamilton Specialist Referrals in High Wycombe, UK. This is a full-time position requiring 40 hours per week, with varied shifts consisting of 8 hours per day plus a 30-minute unpaid break.
Key Responsibilities- Manage incoming telephone calls and maintain accurate records
- Ensure the reception and waiting area is clean and tidy
- Support the veterinary team and clients throughout the day
- Prior experience in customer service or reception roles
- Preferred experience working in an animal care environment
- Strong verbal and written communication skills
- Excellent organisational skills with attention to detail
- A competitive salary: £25,500 - £32,000 per annum (dependent on experience)
- Comprehensive benefits package, including 6.6 weeks annual leave and enhanced family-friendly policies
- Cycle to work scheme and initiatives focused on employee wellbeing
- Discounted staff pet care and non-accidental injury support
We value diversity and inclusivity, and as a Disability Confident Employer, we welcome applications from candidates with disabilities and long-term health conditions.
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