Reception and Customer Service Role

2 days ago


High Wycombe, Buckinghamshire, United Kingdom VC Evidensia UK Full time
About the Job

We are seeking an experienced Client Care Assistant to join our team at Hamilton Specialist Referrals in High Wycombe, UK. This is a full-time position requiring 40 hours per week, with varied shifts consisting of 8 hours per day plus a 30-minute unpaid break.

Key Responsibilities
  • Manage incoming telephone calls and maintain accurate records
  • Ensure the reception and waiting area is clean and tidy
  • Support the veterinary team and clients throughout the day
Requirements
  • Prior experience in customer service or reception roles
  • Preferred experience working in an animal care environment
  • Strong verbal and written communication skills
  • Excellent organisational skills with attention to detail
Benefits
  • A competitive salary: £25,500 - £32,000 per annum (dependent on experience)
  • Comprehensive benefits package, including 6.6 weeks annual leave and enhanced family-friendly policies
  • Cycle to work scheme and initiatives focused on employee wellbeing
  • Discounted staff pet care and non-accidental injury support
About Us

We value diversity and inclusivity, and as a Disability Confident Employer, we welcome applications from candidates with disabilities and long-term health conditions.



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