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Operations Manager
2 months ago
At Ipsum, we're dedicated to providing exceptional customer service and innovative solutions for utility and infrastructure management. Our team is passionate about making a positive impact on our communities and the environment.
Job SummaryWe're seeking an experienced Operations Supervisor to join our team. As a key member of our operational team, you'll be responsible for overseeing the day-to-day activities of our engineers, technicians, and vehicles, ensuring the delivery of excellent customer service and safe working practices.
Key Responsibilities- Oversee the operational team to ensure efficient and effective delivery of services
- Conduct regular site audits to ensure compliance with health and safety regulations
- Collaborate with the planning and operational teams to achieve business objectives
- Develop and implement processes to improve operational efficiency and customer satisfaction
- Previous experience in the utilities and/or drainage industry
- Driving license
- IOSH or similar qualifications
- Proven experience in customer service or a customer-focused environment
- Excellent communication and time management skills
We're committed to supporting and developing our people to achieve their full potential. As a fast-growing ambitious business, we offer opportunities for career growth, professional development, and a range of benefits, including:
- Career development and professional qualifications
- Health and wellbeing benefits
- Employee assistance program
- Access to 24/7 virtual GP
- Occupational health support
- Tax-efficient benefits
We're looking for someone who is passionate about delivering exceptional customer service and making a positive impact on our communities. If you're a motivated and experienced professional with a strong track record in operations management, we'd love to hear from you.