Customer Service Representative
3 days ago
We are seeking a highly organized and detail-oriented Customer Service Administrator to join our team at GP Logistics in Wolverhampton.
Key Responsibilities:- Confirm scheduled routes for the week, including calling customers to inform them of delivery dates and times.
- Update customer information and addresses on our system.
- Handle customer inquiries and supplier queries in a timely and professional manner.
- Manage emails and respond to customer queries promptly.
- Review order flags on our system and ensure all flags are addressed and resolved.
- Maintain organized paperwork in the office.
- Perform ad-hoc duties as required by the Customer Service Manager.
- Ability to work in a fast-paced environment.
- Excellent communication and problem-solving skills.
- Attention to detail and ability to multitask.
- Ability to work independently and as part of a team.
- Previous experience in a customer service environment.
Monday to Friday, with flexible hours to accommodate customer needs.
This is a fantastic opportunity to join a growing company and contribute to the success of our customer service team.
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