Customer Service Representative
24 hours ago
Customer Service Opportunity
We are seeking a skilled Customer Service Advisor to join our team at TurnerFox Recruitment. As a Customer Service Advisor, you will be responsible for providing exceptional customer service over the phone, handling inbound calls and emails, and resolving customer queries in a timely and professional manner.
Key Responsibilities:
- Handle inbound calls and emails from customers, responding to their queries and resolving their issues
- Track orders and update customers on progress
- Input customer details into our in-house system
- Arrange delivery and returns
- Respond to customer and website enquiries via email
Requirements:
- Previous call centre or customer service experience
- Excellent communication skills, both written and verbal
- Computer literate with the ability to pick up new systems
- Availability to work on a temporary basis
What We Offer:
- Full training provided
- Opportunity to work in a fun and friendly environment
- Chance to develop your customer service skills
TurnerFox Recruitment is a successful recruitment agency, and we are committed to providing our customers with exceptional service. If you are a motivated and customer-focused individual, we would love to hear from you.
Key words for this vacancy - Customer service / call centre / customer coordinator / customer contact agent / customer advisor
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