Customer Service Representative

24 hours ago


Mansfield, Nottinghamshire, United Kingdom TURNERFOX RECRUITMENT Full time

Customer Service Opportunity

We are seeking a skilled Customer Service Advisor to join our team at TurnerFox Recruitment. As a Customer Service Advisor, you will be responsible for providing exceptional customer service over the phone, handling inbound calls and emails, and resolving customer queries in a timely and professional manner.

Key Responsibilities:

  • Handle inbound calls and emails from customers, responding to their queries and resolving their issues
  • Track orders and update customers on progress
  • Input customer details into our in-house system
  • Arrange delivery and returns
  • Respond to customer and website enquiries via email

Requirements:

  • Previous call centre or customer service experience
  • Excellent communication skills, both written and verbal
  • Computer literate with the ability to pick up new systems
  • Availability to work on a temporary basis

What We Offer:

  • Full training provided
  • Opportunity to work in a fun and friendly environment
  • Chance to develop your customer service skills

TurnerFox Recruitment is a successful recruitment agency, and we are committed to providing our customers with exceptional service. If you are a motivated and customer-focused individual, we would love to hear from you.

Key words for this vacancy - Customer service / call centre / customer coordinator / customer contact agent / customer advisor



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