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Customer Service Representative

2 months ago

Mansfield, Nottinghamshire, United Kingdom Centric Talent Full time

**About the Role**

Centric Talent is seeking a highly skilled Customer Service Advisor to join our team. As a Customer Service Advisor, you will be responsible for providing exceptional customer service to our clients, resolving their queries and concerns in a timely and professional manner.

**Key Responsibilities**

  • Respond to customer inquiries via phone, email, and chat
  • Resolve customer complaints and issues in a fair and timely manner
  • Provide product information and recommendations to customers
  • Work collaboratively with internal teams to resolve customer issues
  • Meet or exceed customer satisfaction targets

**Requirements**

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and analytical skills
  • Ability to work independently and as part of a team
  • High school diploma or equivalent required

**What We Offer**

  • A competitive salary of £23,920 per annum
  • A comprehensive benefits package
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment

**About Centric Talent**

Centric Talent is a leading recruitment agency specializing in the placement of customer service professionals. We are committed to providing exceptional service to our clients and candidates, and we are seeking a highly skilled Customer Service Advisor to join our team.