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Customer Service Representative
2 months ago
Job Summary:
We are seeking a highly skilled Customer Service Advisor to join our team at Fresh Start Recruitment (UK) Ltd. As a key member of our customer service team, you will be responsible for developing and managing customer accounts, ensuring exceptional service delivery and exceeding client expectations.
Key Responsibilities:
- Support and manage customer accounts, coordinating quotes, samples, and order requirements.
- Liaise with manufacturers to meet agreed deadlines and ensure timely delivery of products.
- Input data to maintain accurate customer information and ensure seamless communication.
- Collaborate with team members to provide support in maintaining, growing, and developing accounts.
- Proactively build relationships with customers to become their trusted advisor and develop long-term accounts.
Requirements:
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong problem-solving skills and attention to detail.
- Ability to work independently and as part of a team.
About Us:
Fresh Start Recruitment (UK) Ltd is a leading recruitment agency dedicated to providing exceptional service to our clients and candidates. We are committed to building long-term relationships and delivering results-driven solutions.